Bill Campbell, the Trillion Dollar Coach

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I had so often heard of this hidden secret of Silicon Valley that when I read about a book written about him, I had to buy and read it immediately. Which I did. And what about the authors: first and foremost, Eric Schmidt, the former CEO of Google…

I had mentioned Campbell 3 times here:

– first in 2014, in Horowitz’ The Hard Thing About Hard Things: there is no recipe but courage. This is there I had Campbell picture just between Steve Jobs and Andy grove.
jobs-campbell-grove

– then in 2015, in Google in the (Null)Plex – Part 3: a culture. This piece is also mentioned in the new book: Google decide management was not needed any more and neither Schmidt, nor Campbell liked it. Here is how it was solved: “The newly arrived Schmidt and the company’s unofficial executive coach, Bill Campbell, weren’t happy with the idea, either. Campbell would go back and forth with Page on the issue. “People don’t want to be managed,” Page would insist, and Campbell would say, “Yes, they do want to be managed.” One night Campbell stopped the verbal Ping-Pong and said, “Okay, let’s start calling people in and ask them.” It was about 8 P.M., and there were still plenty of engineers in the offices, pecking away at God knows what. One by one, Campbell and Page summoned them in, and one by one Page asked them, “Do you want to be managed?” As Campbell would later recall, “Everyone said yeah.” Page wanted to know why. They told him they wanted somebody to learn from. When they disagreed with colleagues and discussions reached an impasse, they needed someone who could break the ties.”

– finally last year, in Business Lessons by Kleiner Perkins (Part II): Bill Campbell by John Doerr.

Not bad references! I am not finished with the Coach. I have never been a fan of coaching and I am probably wrong. Let me just begin. “I’ve come to believe that coaching might be even more essential than mentoring to our careers and our teams. Whereas mentors dole out words of wisdom, coaches roll up their sleeves and get their hands dirty. They don’t just believe in our potential; they get in the arena to help us realize our potential. They hold up a mirror so we can see our blind spots and they hold us accountable for working through our sore spots. They take responsibility for making us better without taking credit for our accomplishments. And I can’t think of a better role model for a coach than Bill Campbell”. [Page xiv]

On the next page, Schmidt explains he may have missed on important point in his previous book (How Google Works) where he emphasized the importance of brilliant individuals, the smart creatives. And this may be the higher importance of teams, as described in Google’s Project Aristotle. I just give a link form the New York Times about this: What Google Learned From Its Quest to Build the Perfect Team. New research reveals surprising truths about why some work groups thrive and others falter.

The first two chapters are devoted to the life of this extraordinary character. A tireless worker, who started as an American football college coach to become the CEO of high-tech companies such as Claris or Intuit before becoming the Silicon Valley star coach. All told on the occasion of his funerals in 2016. If you do not want to wait for my next blog and not buy the book you may want to read the slideshare from the authors, but first you should read his manifesto, it’s the people.

People are the foundation of any company’s success. The primary job of each manager is to help people be more effective in their job and to grow and develop. We have great people who want to do well, are capable of doing great things, and come to work fired up to do them. Great people flourish in an environment that liberates and amplifies that energy. Managers create this environment through support, respect, and trust.

Support means giving people the tools, information, training, and coaching they need to succeed. It means continuous effort to develop people’s skills. Great managers help people excel and grow.

Respect means understanding people’s unique career goals and being sensitive to their life choices. It means helping people achieve these career goals in a way that’s consistent with the needs of the company.

Trust means freeing people to do their jobs and to make decisions. It means knowing people want to do well and believing that they will.

Entrepreneurship, startups and luck : Google according to Daniel Kahneman

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I offered Thinking Fast and Slow by Daniel Kahneman a few months ago and this morning the reader made me read pages 200-1. It’s a great lesson about how luck plays an important role in startup creation, through the Google story. So I give you below the full extract.

“A compelling narrative fosters an illusion of inevitability. Consider the story of how Google turned into a giant of the technology industry. Two creative graduate students in the computer science department at Stanford University come up with a superior way of searching information on the Internet. They seek and obtain funding to start a company and make a series of decisions that work out well. Within a few years, the company they started is one of the most valuable stocks in America, and the two former graduate students are among the richest people on the planet. On one memorable occasion, they were lucky, which makes the story even more compelling: a year after founding Google, they were willing to sell their company for less than $1 million, but the buyer said the price was too high. Mentioning the single lucky incident actually makes it easier to underestimate the multitude of ways in which luck affected the outcome.

A detailed history would specify the Google’s founders, but for our purposes it suffices to say that almost every choice they made had a good outcome. A more complete narrative would describe the actions of the firms that google defeated. The hapless competitors would appear to be blind, slow, and altogether inadequate in dealing with the threat that eventually overwhelmed them.

I intentionally told this tale blandly, but you get the idea: there is a very good story here. Fleshed out in more detail, the story could give you the sense that you understand what made Google succeed; it would also make you feel that you have learned a valuable general lesson about what makes businesses succeed. Unfortunately, there is good reason to believe that your sense of understanding and learning from the Google story is largely illusory. The ultimate test of an explanation is whether it would have made the event predictable in advance. No story of Google’s unlikely success will meet that test, because no story can include the myriad of events that would have caused a different outcome. The human mind does not deal well with nonevents. The fact that many of the important events that did occur involved choices further tempts you to exaggerate the role of skill and underestimate the part that luck played in the outcome. Because every critical decision turned out well, the record suggests almost flawless prescience – but bad luck could have disrupted any one of the successful steps. The halo effect adds the final touches, lending an aura of invincibility to the heroes of the story.

Like watching a skilled rafter avoiding one potential calamity after another as he goes down the rapids, the unfolding of the Google story is thrilling because of the constant risk of disaster. However, there is an instructive difference between the two cases. The skilled rafter has gone through the rapids hundreds of times. He has learned to read the roiling water in front of him and to anticipate obstacles. He has learned to make the tiny adjustments of posture that keep him upright. There are fewer opportunities for young men to learn how to create a giant company, and fewer chances to avoid hidden rocks – such as a brilliant innovation by a competing firm. Of course there was a great deal of skill in the google story, but luck played a more important role in the actual event than it does in the telling of it. And the more luck was involved, the less there is to be learned.”

Progress and Innovation according to Arthur Lochmann

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Magnificent book again, La Vie solide (The Solid Life) by Arthur Lochmann that comes at the right moment when France asks the question of repairing the frame of Notre Dame. Starting on page 182, he makes a brilliant analysis of heritage and innovation. He talks about duration and time, which immediately made me think of all the activities I took years to master (venture capital, research on startups, more personal hobbies on Street Art). Without duration, no mastering. Here are my last (translated) excerpts from this beautiful book.

At the other end of the spectrum wriggles innovation. In a few decades, this has replaced the idea of progress in public discourse. The success of the rhetoric of innovation is one of the most palpable expressions of the phenomenon of acceleration of time in modern space. Today we speak of disruption to denote radical innovations that have the effect of breaking existing social structures. As Bernard Stiegler puts it in a recent work [1], this disruption has as an operating principle going faster than society without giving it time to adapt. […] As the author summarizes, for the “lords of the economic war […] it is a question of going faster than societies to impose on them models that destroy their social structures”. How not to go crazy: this is the subtitle of this book which focuses on the effects on individuals and social groups in the nihilist desert that is born of these constant mutations.
The physicist and philosopher Etienne Klein compared the conceptions of time that underlie notions of progress and innovation respectively. Progress, a structuring perspective since the Enlightenment, is based on the idea of a constructing time, “an accomplice of our freedom”. The future is credible and desirable; it is this that allows us to make sacrifices of personal time now to make possible a better collective future. Innovation, on the other hand, projects a completely different conception of time: it is corruptible, it damages things. This was already the case before the Enlightenment, especially for Bacon, for whom the notion of innovation meant the small modifications necessary to preserve the situation as it is. This is again the case today, in a slightly different way: facing the ongoing climate catastrophe, who is still able to imagine any future? In short, innovation is the notion that has taken the place of progress when it has become impossible to think of a future. Like heritage, but in an inverted way, it’s a form of immobilization in the present. In short, heritage conservation and the cult of innovation are two aspects of one and the same thing: the abolition of duration by the advent of a time that has been left out. [Pages 185-7]

“A liquid society is one in which the contexts of action of its members change in less time than it takes for the modes of action to freeze in habits and routines,” wrote Zygmunt Bauman in La Vie liquide (The Liquid Life) [2]. In the capitalism of innovation, every day brings new changes. Social structures, as well as friendly and loving bonds, have lost their former rigidity to become fluid. Everything is always going on and time is running out to be a present without perspective. The paradoxical effect of acceleration is the petrification of time and the erasure of duration. [Page 191]

It is no coincidence that the figure of the craftsman has seen in recent years a return to grace, both on the side of social criticism by a Richard Sennett or by a Matthew B. Crawford and with enthusiasts that are the makers of the fablabs or the “firsts of the class” in reconversion. First of all, because the craftsmanship is very alive and constantly shatters the apparent opposition between tradition and modernity. On a construction site, there is no choice between old techniques and new ones. There is always a clever mix of each other. The practice of the frame, in particular, teaches us that being at the forefront of modernity does not mean giving up centuries-old techniques. The knowledge of the past is not outdated; it is enriched by new methods of work, and sometimes even by older ones that are rediscovered. [Pages 193-4]

[1] Bernard Stiegler, Dans la disruption : Comment ne pas devenir fou ? Paris, Les liens qui libèrent, 2016.
[2] Zygmunt Bauman, La Vie liquide, translated by Christophe Rosson, Paris, Albin Michel, 2013, p. 7 (modified translation)

The analysis of 500+ startups

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Following my traditional analysis of startups through their IPO filings documents (you can check my 2017 analysis on 400+ documents here or the tag #equity on this blog), here is an updated analysis with 500+ start-ups.

You can have a look at the full 500 cap. tables on scribd or look at a shorter synthesis which follows.I hope this is self-explanatory enough.

Crafts vs industry, the meaning of work according to Arthur Lochmann

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Following my recent posts about the meaning and values of work through Crawford’s Shop Class as Soulcraft, here are a few lines translated from the magnificent book by Arthur Lochmann La Vie Solide. I say magnificient because the writing is beautiful, precise, aerial.

Here are pages 99-102

Certainly, all intellectual knowledge, even the most abstract, involves a make, is realized in an action: the knowledge of a theorem of mathematics includes knowing how to apply it. But know-how is distinguished from intellectual knowledge in that the latter can just be available, actionable when needed, and stored in the meantime on external technical supports. The movement of outsourcing knowledge, initiated by writing, – this is the whole topic of Plato’s Phaedrus; writing, at the same time as it preserves knowledge, is also what exempts us from retaining it and making it truly our own – is today exacerbated by the development of new technologies and the permanent accessibility of knowledge offered by these. The relation to knowledge is modified. Knowledge becomes peripheral, whereas what one makes one’s own, what one interiorizes is the capacity to find it again and, above all, to process it. Probably this relationship to knowledge will experience deeper transformations in the coming years with the development of artificial intelligence, which allows to outsource not only the storage of knowledge, but also part of its analytical processing.

Know-how, on the other hand, is characterized by being internalized, incorporated. It involves an intuitive dimension that allows us to recognize the salient features of a situation and to identify the rules of action. You do not consult a video on Youtube to know how to pass a beam of five meters in length in a stairwell, you must have acquired an intuition of space. It alone will allow us to orient the beam to best use the diagonals of space, it alone will have anchored in us the continuous perception of both ends of the beam. However, it is not magic or innate ability. On the contrary, this intuition is an intellectual conquest. Intuition is developed with work. And in this elaboration, which is called experience, the repetition of operations plays a decisive role in making it possible to establish cumulative links between the experienced situations and the chosen solutions. Experience thus consists of a process of appropriation of life.

Several critics of modernity have diagnosed, even found, a gradual destruction of experience. First, because the lifespan of skills, and therefore the experience of their practice, tends to be reduced. In certain areas of activity that are particularly geared to change – as in the case of consulting, the function of which is to change institutions – experience is even ruled out in favor of innovative talent. More deeply, some thinkers of modernity consider that the very possibility of experience is called into question by the acceleration of social and professional rhythms. The appropriation of the “shocks” of everyday life and their transformation into experience requires stable narrative models to establish links between the past and the future. Like the analysis by Hartmut Rosa, when waiting horizons are constantly changing and “spaces of experience are constantly rebuilding” [1], we can only witness a gradual loss of experience.

In the craft trades, however, the techniques evolve slowly, and the skills retain a long life span. Experience therefore remains absolutely crucial. With time and situations, we acquire a whole repertoire of methods and tips that enrich, clarify and complicate material thinking. It is estimated that it takes about ten thousand hours of practice [2] to learn a trade in medicine, music or crafts. In terms of structure, it is indeed the time it takes to acquire an overview of the various situations that may arise and to master all the details. This duration also corresponds to the seven or so years of training (apprenticeship and then the tour de France) which are traditionally necessary to be granted companion by a companionship guild.

[1] Hartmut Rosa, Accélération, Paris, La Découverte, 2010, p.179
[2] In the venture capital world, one says that it reqiures five years and ten million to be come a good investor. Another illustration that experience matters there too and that VC is more about skills and crafts than about an industry of knowledge.

Then pages 153-155:

This knowledge, because it has been developed over time by and for the community, is similar to what we now call common goods, that is to say goods that are intended to be universal and that privatization can destroy or diminish – and which therefore require specific care. In contrast to the “professional secrecy” claimed by certain corporations to grant their knowledge only to those who would have been worth it, in contrast also to the idea of patenting techniques and methods, the will of transmission of knowledge that I have encountered on most sites is in my view of the same logic: know-how is an intangible treasure that belongs to all of society. Each worker is the temporary custodian. As such, her or his responsibility is to make it alive by transmitting it. “Any received word that you have not transmitted is a stolen word,” say the companions.

It is in such a conception of know-how as common goods that the attitude of computer developers working according to the principles of free software and open source is placed. The Linux operating system or Mozilla Firefox web browser is developed and constantly improved by a community of developers who produce their own software. They work first for themselves, making the tools they need, but also for the common good. This is the pattern followed by most free software: first developed to meet the specific need and not yet satisfied by a private community, they are then made public and made available to all, so that everyone can use them and, eventually, adapt them to their own use. Better still, the principle of collective intelligence on which this work is organized consists in considering that the best software will be obtained thanks to the collaboration of the greatest number.

Developers, artisans of modern times, are therefore in the lineage of the dêmiourgos – a term that refers to the artisans, from the ancient Greek ergon, work, and dêmios, public – while renewing its registration in the community. The community here is instituted by the sole decision to take care of a common good. It is not located geographically: it is that of the users of the whole world, in other words the universal common good. It is no more historically located: the process of transmission from generation to generation of old know-how is the process of real-time sharing.

This example, far from being trivial, is a sign of the vitality and modernity of craftsmanship as a way of working, of organization and more generally as a culture and ethical model concerned with the common good through the sharing of knowledge – this while standing out from traditional communities and social structures.

Uber finally files to go public – Here’s my cap. table

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Uber’s S-1 has just been released. I jumped on the opportunity to analyze the shareholding of the startup, a thing I had tried to do in 2017 (with much less information – check here). Here are the figures that I found (subject to errors related to my possible too much eagerness…)


Uber cap. table – from the SEC S-1 published on April 12, 2019

And, if you do not have the courage to read my post What is the equity structure of Uber and Airbnb?, here is what I understood in March 2017:


Uber cap. table – A speculative exercise with very little information available

The Age of Founders of Start-ups – Again!

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The age of founders of start-ups is a recurrent topic on this blog. You can just check it through hashtag #age. I have just updated my cap. table database with now 500 “famous-enough” companies for which I have compiled a lot of data. You can check here the most recent update with 450+ companies in mid 2018 – Some thoughts about European Tech. IPOs or a synthesis dated 2017 with 400 companies Equity in Startups.

I just looked at the age of 850 founders from these 500 companies. I think it is interesting. I hope you will agree… I am not even sure I need to comment much. Average age is 37 overall, 45 in biotech, 37 in hardware (electronics, telecom and computers, energy) and 32 in software/internet.

The Meaning and Value of Work according to Matthew Crawford

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I began to read Eloge du Carburateur – Essai sur le sens et la valeur du travail (translated from the American essay Shop Class as Soulcraft: An Inquiry into the Value of Work) by Matthew B. Crawford. I wrote a first post about why I began that book here.

Here is an interesting critique of artificial intelligence and the meaning of work (read on page 205 of the French edition & found on Google books)

“In John Searle’s famous critique of artificial intelligence, he asks us to imagine a man locked in a room, with only a slit connecting him to the outside world [1]. Through the door come pieces of paper with Chinese writing on them. The man does not know Chinese. Unbeknownst to him, the writing takes the form of questions. He is equipped with a set of instructions in English, for matching other Chinese symbols to the ones he is given. He passes these back through the slit, and they are taken to be answers to the questions. Searle’s point is that to perform the task, the man needn’t know any Chinese, and neither does a computer that does the same task as he. Some enthusiasts of artificial intelligence, insist that the system knows Chinese – somehow there is thinking without a thinker. But a less mystical position would leave it as a saying that it is the human programmer, who wrote up the instructions for matching Chinese answers to Chinses questions, who knows Chinese.

“The mechanic relying con computerized diagnostics finds himself in a position similar to that of the man in the Chinese room. The crucial stipulation in the thought experiment is that one could indeed have a set of rules that is fully adequate for matching answers to questions without any reference to the meaning of the words being trafficked in . Whether this is in fact possible is a deep question in linguistics and philosophy of midn, and there is no noncontroversial answer to it. Yet the thoughtless way in which work is often conceived seems to presume the stipulation is correct. We view human beings as inferior versions of computers.”

[1] John R. Searle, “Minds, Brains and Programs”, Behavioral and Brain Science, 3, n.3, September 1980.

I had noticed in my French post other interesting points:

“We are used to thinking of intellectual virtue and moral virtue as two very different things, but in my opinion this distinction is erroneous. The mutual involvement of ethics and knowledge is well understood by Robert Pirsig in what remains to my mind one of the most successful (and funniest) passages of his Zen and the Art of Motorcycle Maintenance [More on wikipedia here]. (…) To be a good mechanic, it is necessary to know how to engage personally: I am a mechanic. On the other hand being a good mechanic means having a keen awareness of the fact that your task has nothing to do with the idiosyncrasies of your personality, that it has something universal. (…) The identification of this truth requires a certain disposition of the individual, a certain capacity of attention accompanied by a feeling of responsibility towards the motorcycle.” [Pages 113-115]

“Virtue is the effort to cross the veil of egocentric consciousness and to find the world as it really is. This effort is never completely successful because our own concerns constantly interfere with it. But getting out of oneself is the task of the artist, and also that of the mechanic.” [Page 117]

“So what advice should be given to young people? If you feel a natural inclination for university research, if you urgently need to read the hardest books and think you can spend four years doing it, then sign up for college. In fact, approach your university studies in a spirit of craftsmanship, immersing yourself in the world of humanities or natural sciences. But if it’s not the case, if the prospect of spending four more years sitting in a classroom gives you headaches, I have good news for you: nothing forces you to simulate the slightest interest in the student life for the simple purpose of making a decent living as an output. And if you still want to go to college, learn to do something during the holidays. You’ll have a better chance of feeling better about yourself, and possibly getting better paid, if you’re pursuing a freelance craftsman career than locked up in an open-space office (a “modular workstation” as they say elegantly ), to manipulate fragments of information or to play low quality “creatives”. Certainly, to follow this advice, perhaps it is necessary to possess a little rebellious personality, because this assumes to reject the path traced for a professional future conceived as obligatory and inevitable.” [Page 65]

“One of the principles of contemporary management is to abandon the management of details to the base and accumulate recognition of merit at the top. For leaders, the rule is to avoid making real decisions that may end up hurting their career but knowing how to cook a posteriori stories that allow them to interpret the least positive result in their favor.” [Page 61]

Augmented humans, diminished humankind – From Alzheimer’s to transhumanism, science serving a mercantile and hegemonic ideology

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Following a recent post about critics of technosciences and a much older one about the failed promises of science, here is a very short post about a (very good) book written in French and not (yet) translated in English: Homme augmenté, humanité diminuéeD’Alzheimer au transhumanisme, la science au service d’une idéologie hégémonique mercantile (Augmented humans, diminished humankind – From Alzheimer’s to transhumanism, science serving a mercantile and hegemonic ideology.)

The author begins with his personal story, how his mother suffered and died from this terrible Alzheimer’s disease. Then he began to inquire about it and his doubts began to grow. We do not have to agree with everything author Philippe Baqué says, but we cannot avoid having the same doubts about where and how science and innovation drive us all. I hope these three short extracts will create the same reaction I felt:

[Page 71] Jean Maisondieu, a psychiatrist and author of Crépuscule de la Raison, la maladie d’Alzheimer en question (Sunset of reason, Alzheimer’s disease in question), often claims that Alzheimer’s disease does not exist, but the Alzheimer’s patients do exist for sure.

[Page 74] I reached the conlusion that patients are demented mostly because they were dying of fear, at the idea of death. The brains of Alzheimer’s patients might be altered, but these patients are mostly sick of fear.

[Page 260] I feel the need to ask the question again: what is transhumanism? An economic and political lobby? A technoreligion? A new eugenic ideology? The biggest science fraud of the 21st century?

Worth thinking about it… Is aging a disease? Is death a disease?

Steve Jobs in Paris in 1984

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My friends at INRIA just mentioned to me a short but great interview of Steve Jobs by French Television in 1984, when he was asked if France could have similar start-ups to Silicon Valley. Here is his answer:


Even if you hear more the French translation, you can hear his voice too:
– Research level is good but concrete applications seem to be a problem, and this is an important step for innovation
– This is coming from a lack of companies ready to try
– The risk is seldom taken by large corporations, but by small ones
– You need many small firm with talented students and venture capital
– You also need champions you take as models, that enable saying “innovation is this”
– There is a more subtle problem, a cultural one: in Europe, failure is serious. If you fail in Europe right after university, it follows you for ever. In the USA, we keep failing all the time.
– What you also need is a solid software industry, because software is the new oil. You need hundreds of small firms and then you can dominate an industry.
– You need talented students, a good understanding of technology and encougare young people to create small firms.
– It’s all about private initiative. Big companies should not interfere, neither the government should. We should let entrepreneurs own it.

Thirty-five years later, is the situation different? And if he was still alive, would he say the same things? I let you judge …